Automated emails
Sent by the backend on lifecycle events. The tag above each message is the trigger that fires it.
You're in — your techniques are ready.
Hi Dr. Ellery, thanks for purchasing IASTM Foundations. Your account is active and your technique library is unlocked for the next six months.
Sign in with the email tied to your purchase. Access expires 18 Dec 2026.
Renew to keep your access.
Hi Dr. Ellery, your access to IASTM Foundations ends on 30 Jun 2026. Renew now to avoid any interruption — renewing reopens your full six-month window.
current window
Renews at the then-current rate, paid securely in the app. No stored cards, no auto-billing.
You're renewed — access continues.
Hi Dr. Ellery, your renewal of IASTM Foundations went through. Your six-month window has reopened — nothing in your library was interrupted.
Paid securely in the app. A copy of this receipt is saved under Account → Purchases.
Account created. Hang tight.
Hi Dr. Ellery, your account is set up. We're matching morgan.ellery@clinic.com to your course purchase — this is usually instant, but can take a few minutes.
Used a different email at checkout? Tell us here and we'll connect it.
A new technique just landed.
Hi Dr. Ellery, a new demonstration has been added to IASTM Foundations. It's already unlocked under your active access.
You're getting this because your IASTM access is active. Manage notifications
One day left on your access.
Hi Dr. Ellery, this is your final reminder — access to IASTM Foundations ends tomorrow, 30 Jun 2026. Renew today and your window reopens with no gap in playback.
playback locks
Renews at the then-current rate, paid securely in the app. No stored cards, no auto-billing.
All sorted — you're unlocked.
Hi Dr. Ellery, we found your purchase of IASTM Foundationsand activated your library manually. Sorry for the short wait — everything's ready now.
Activated by our team after a delayed purchase sync. No further action needed.
Your renewal didn't go through.
Hi Dr. Ellery, your card was declined when renewing IASTM Foundations. No charge was made and your library wasn't affected — give it another try whenever you're ready.
Nothing was charged. Need a hand? Contact support.